Project and portfolio management for the mobile manager faces some interesting challenges.

Enterprises must look to all-inclusive unified communications to handle their communication traffic.

Modern technology has forced business managers to re-evaluate all aspects of their operations.

The similarities between the two are striking.

Everybody wants customer satisfaction, as long as it's on their own terms.

Improved VOIP connectivity will benefit and help grow South African businesses.

Enterprises can optimise their workforce by making use of analytics, quality management and workforce management.

It took a while to get there, but the South African government should be commended for finally ditching its managed liberalised ICT policy.

What comes first when implementing a project office?

Infrastructure as a service requires less in-house IT expertise, freeing up time for employees to focus on the business.

Three days without a laptop forced Craig Neill to up his smartphone's ante.

The National Long Distance consortium's fibre-optic network exposes new customers to VOIP.

A healthy service operations management component, plus an effective CMDB, are critical to success.