The US economy and labour market remain as complex – and perhaps confusing – as ever. The swirl of news on any given day may lead companies and workers to vastly different interpretations of their current circumstances and future prospects.
Over the past year, generative AI captured the public’s imagination, but within the workforce its widespread integration and penetration are only beginning, creating speculation, excitement and some apprehension about how its use will transform the way people work.
The pendulum swings of worker and employer priorities continue to play out in return-to-office policies, hiring practices, corporate culture and the meaning of work itself. With Generation Alpha on the horizon, companies will manage ever-greater diverse and unique workforces, and with that will come new opportunities and challenges.
Amid this environment, it is perhaps unsurprising that human resource (HR) leaders and learning and development (L&D) professionals are focusing intently on bellwether workforce topics – employee experience (EX), skills-based approaches to hiring and development, HR technology systems, AI-enabled innovation and the interactions across these forces. Just as workplaces around the world continue to find their post-pandemic footing, more longstanding issues are also evolving in unexpected and exciting ways.
CompTIA’s Workforce and Learning Trends Report delves into the many facets of these changes as business leaders and workers navigate the year ahead. The report incorporates qualitative insights from subject matter experts along with data from a quantitative survey of nearly 1 200 HR and L&D professionals. See methodology for details.
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