Mercedes-Benz Financial Services (Pty) Ltd, the financial services subsidiary of vehicle giant Mercedes-Benz, partnered with TransUnion to develop NEAT, a consumer risk management system. The solution aims to streamline the consumer application process.
The solution evaluates the risk of the transaction and the risk of an individual separately. The results are integrated and an optimal balance is achieved through the NEAT consumer risk management systems. The solution has translated into a valuable, fast and reliable system.
"The NEAT system provides consistent and objective decision-making which is specifically customised for our environment. The NEAT system has further helped us in the automation of our consumer application and decisioning process. It helps to ensure the marriage of the sales and the credit risk management teams' objectives," said Gary Benecke, Board Member: Credit Operations of Mercedes-Benz Financial Services.
Mohammed Razzak, Executive Director: Analytics, from TransUnion Analytic and Decision Services, adds: "NEAT simplifies the consumer application decisioning process. The solution takes all the variables into account and produces an accurate decision. It is easy to audit and monitor the performance of NEAT's decisions."
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