Government employees on prolonged suspension now have a dedicated hotline through which to report bullying and victimisation by their supervisors,pending finalisation of their disciplinary cases.
Announced by the Department of Public Service and Administration (DPSA), the Discipline Management Complaints Hotline allows public servants to channel complaints via popular messaging app WhatsApp.
They simply have to text “Hi” to 063 699 7280.
Alternatively, they can use the department’s Web site or e-mail DMcomplaints@dpsa.gov.za to access the e-form to file their complaints.
The DPSA says the hotline follows the revelation that over R2 billion had been spent on the salaries of suspended public servants, or public servants on precautionary suspension during the 2019/2020 financial year.
“The hotline service, set under the Public Administration Ethics, Integrity and Disciplinary Technical Assistance Unit, will allow public servants to engage directly with the DPSA, assist the department to monitor the type and trends of complaints received in the public service and devise strategies to improve discipline management policies, capacity-building interventions, oversight as well as norms and standards.”
The DPSA says the hotline is accessible 24 hours a day, on any day of the week.
Public servants can also call 012 336 1349, during operating hours (09:00-16:00) on weekdays for enquiries, as well as to obtain clarity on the e-form or to follow-up on the status of complaints already submitted.
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