Johannesburg, 05 Sep 2016
Hyper Paint opened its first branch in Ophirton, Johannesburg in the early 1980s. Since then it has grown from strength to strength, currently supplying customers through six branches in and around Johannesburg.
They are the largest independent Dulux Paint reseller in South Africa, providing advice, paint and paint supplies to DIY customers as well as many of the leading contractors in the province. Its motto is "Good Service is Good Business", and great customer service and the speed of the sale and delivery is key to its ongoing success.
When Hyper Paint started doing research on ERP systems for the distributive industries, and in speaking to some of their suppliers, they realised that K8 should be on their shortlist of system providers. Jade Peter made an enquiry, requesting a K8 demonstration, where K8's extensive paint and multi-branch functionality was shown. K8 was weighed up against various solutions; some much cheaper than K8. However, in the end they chose K8.
Hyper Paint is currently using a manual system for cash customers and a legacy system for account sales. It is very difficult for it to have accurate stock management and visibility of stock across a network of six branches. Is growth strategy is also limited by the lack of integration of their current processes.
Control over all areas of the business as well as an integrated system with point of sale functionality was key to its decision. Additionally, it needed a software solution that could service and supply their customers at the same speed as their manual processes. Because The K8 system will be hosted in the cloud and centrally accessible form all branches and head-office, Hyper Paint staff and management will have live sales data that can be easily consolidated to give an accurate view of the status of all aspects of the trade and finance areas of the business.
Hyper Paint signed up for a SAAS solution, hosted in the cloud at the Kerridge Commercial Systems (KCS) data centre and will be going live on the latest version of the K8 Babbage software.
Tiaan Grobbelaar Sales Manager of KCS, commented: "We are pleased that Hyper Paint selected us as their ERP provider. Replacing a system, especially one that is part manual, will not be an easy change to make. However, KCS's industry knowledge, combined with a great solution - K8 for the distributive trades, will make the transition easier. "Hosting in the cloud will also reduce their reliability on internal technical resources, providing peace of mind that their system is being backed up, monitored and supported by skilled technical resources and a solid SLA."
Customer quotes
"I recognised that for Hyper Paint to grow and still return good margins, required a software solution that would bring management and control of all operations to the directors in an easy to use and intuitive way."
"In order to reduce management effort, we need to have a system that can help us with exception reports, rather than having to sift through layers and layers of information, some in paper format."
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