As warehouse data collection systems have evolved from barcoding and RFID to include voice directed technologies, ProScan Enterprise Mobility partners with Vocollect, a world leader in voice-directed work, to bring voice-directed work solutions to southern Africa.
Vocollect Voice literally talks people through their daily tasks, complementing and often replacing cumbersome lists and traditional data capture methods with hands-free, personal voice dialogues. Dedicated voice devices are deployed, or alternatively, voice and traditional barcoding is combined on a mobile handheld terminal with screen properties.
Vocollect Voice, Vocollect's portfolio of products and services for enabling voice-directed work, creates direct communication between team members and information systems to deliver high levels of performance in a variety of environments.
ProScan is recognised as a Total Solution Provider for Vocollect, the highest level of accreditation, which means that they are fully trained in the sales, development, implementation and support of Vocollect Voice offerings, as well as the integration of dedicated voice devices and handheld computers into back-end enterprise systems.
“Due to the changes in today's global supply chain environment, businesses are looking for new ways to remain competitive," said Andrew Fosbrook, ProScan Group's Managing Director. "Global competition is causing more companies to ship merchandise to more destinations, under more cost pressure, with more security issues than ever before. As competitive pressure grows, voice is increasingly used as the fastest way to improve productivity, accuracy, safety and employee job satisfaction, not only in the warehouse or distribution centre through a wide variety of applications, but across the entire supply chain, from the point of manufacture right into the retail store.”
"Initially, Vocollect established the voice industry in the food distribution market. Today, the voice-directed market has expanded to other vertical target markets, including retail, third-party logistics, pharmaceutical, automotive and manufacturing distribution. In the healthcare industry, voice applications document and manage care activities for residents of long-term care facilities", added Fosbrook.
"We see a great future for Vocollect across enterprises in southern Africa," concluded Fosbrook. "In other countries, voice-directed work has resulted in measurable improvements in the work place, increasing productivity by up to 25%, improving accuracy up to 99.99%, reducing training time by 50% and achieving payback in 12 months or less."
Gary Glessner, EMEA Managing Director at Vocollect, said: “We are committed to delivering voice-directed work to the southern African region and this partnership fits well with our growth strategy. ProScan is a leader in the provision of mobile solutions and offers Vocollect an excellent route to success in the market.”
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