Johannesburg, 21 Feb 2014
Innovation was key when NWK made a strategic decision that helped it beat tough times. NWK is involved in a wide spectrum of activities such as Silo Services; Grain Marketing; Agri Advice; and NWK Trade, which offers a range of high-quality inputs and consumer goods at competitive prices, including NWK Liquid Fertilizer. The company also has a variety of services from insurance to financing, and several subsidiaries, including Epko, Noordfed, Opti Feeds, Opti Chicks and NWK Boerdery.
Month end at NWK consisted of utilising up to 20 finance staff members for the processing and compilation of statements and duplicate invoices to NWK's customers.
With up to 3 000 debtors and multiple invoices, this was a massive job for the finance department that services all NWK businesses. Further compounding the problem was relying on the Post Office to deliver on time, which could impact the company's ability to collect its cash.
NWK has a range of different debtors, including normal trade and various financing products with different terms from loans, higher purchase items to monthly accounts. The complexity of these multiple products meant that skilled staff were required and NWK could not justify the staff costs related to hiring full-time. So the burden fell to highly skilled financial staff within the business that were taken away from their jobs at the end of the month to complete the task. NWK looked at various solutions, and Actnet, with its EDD (Electronic Document Delivery) solution, was chosen due to its professionalism and knowledge of the business, which assured a smooth transition.
"The next step for us is to convert all our customers to receive invoices and statements electronically because it is quicker, more cost-effective and reliable," said Fancois De Kock, Manager.
By taking the step to do all their paperwork electronically, the NWK team optimised its distribution and its monthly sales, professionally, efficiently and with a smile on their faces.
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