Neotel, South Africa's first converged communications network operator has partnered with TransUnion to provide credit bureau services and to develop account acquisition models. TransUnion's account acquisition models cater for Neotel's recently launched consumer services by allowing Neotel to quickly gain market share whilst minimising risk exposure.
"At Neotel we are shifting the paradigms in the South African telecommunications industry by advancing the way South Africans connect. TransUnion's account acquisition models have allowed us to quickly enter the market, which is key to our strategic growth in the consumer market. The solution is extremely flexible and caters for our business requirements. It is the ideal solution for our account application process and ensures a better overall customer experience, which is one of our key differentiators" said Mukul Sharma, Executive Head of Neotel's Consumer Business Unit.
"It is a privilege to work with Neotel in growing their presence in the South African consumer market. TransUnion's account acquisition models automate aspects of the new account application process whilst ensuring the proper assessment of risk for both the consumer and Neotel. While the solution is agile, it offers comprehensive assessment of risk by utilising different sources of data" said Thamir Hassan, CEO of TransUnion Analytic and Decision Services.
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