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National Centre for Missing & Exploited Children combats spyware with CA`s eTrust PestPatrol Anti-Spyware

Exploited Child Unit fends off spyware onslaught while saving hours of staff productivity

Computer Associates International, Inc today announced that the National Centre for Missing & Exploited Children (NCMEC) has successfully combated spyware and other pests from its Exploited Child Unit`s (ECU) analysts` desktops by deploying CA`s eTrust PestPatrol Anti-Spyware.

As a result, NCMEC has recovered more than 15 hours of weekly staff productivity it had lost as a result of spyware infestation, enabling the organisation to focus on its goal of helping protect children from sexual exploitation.

NCMEC faced a significant spyware problem as hundreds of pop-ups, hijackers, diallers, keyloggers and remote access Trojans (RATs) infected its 235 desktops, impeding the performance of ECU analysts. Often, the only way to restore these machines to good working order was to reformat and re-image their hard drives.

ECU staff members in particular experienced complications due to their extensive time browsing Internet sites frequently laden with spyware. CA`s eTrust PestPatrol Anti-Spyware eradicated many of these problems, saving NCMEC`s Information Technology (IT) staff valuable time. In turn, NCMEC employees are now able to more effectively do their jobs without the threat of deteriorating PC performance.

eTrust PestPatrol Anti-Spyware detects and removes tens of thousands of "pests" - including spyware, adware, Trojans, denial-of-service attack agents and other Web-based threats. "Its breadth of protection, centralised management and intuitive user interface alleviates many of the problems NCMEC staff members were facing," said Steve Gelfound, manager of Information Technology at NCMEC. "We are now able to activate scans and eliminate spyware across the organisation from a single console."

In addition, IT staff have gained full visibility into spyware conditions through the logging and reporting functions of eTrust PestPatrol Anti-Spyware.

"Organisations that don`t take aggressive action against spyware will continue to see their productivity erode and their exposure to catastrophic desktop failures and security violations increase," said Sam Curry, vice-president of eTrust security management at CA. "As NCMEC`s example so clearly demonstrates, these problems can be simply and rapidly eliminated by deploying CA`s eTrust PestPatrol Anti-Spyware."

NCMEC`s eTrust PestPatrol Anti-Spyware deployment is the latest initiative in its partnership with CA in the quest to apply leading-edge technology to address child safety issues. NCMEC utilises additional eTrust products and CA`s Unicenter, CleverPath, AllFusion and Advantage solutions.

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The National Centre for Missing & Exploited Children

NCMEC is a 501(c)(3) non-profit organisation that works in cooperation with the US Department of Justice`s Office of Juvenile Justice and Delinquency Prevention. NCMEC`s congressionally mandated CyberTipline, a reporting mechanism for child sexual exploitation, has handled more than 300 000 leads. Since its establishment in 1984, NCMEC has assisted law enforcement with more than 104 000 missing child cases, resulting in the recovery of more than 89 000 children. For more information about NCMEC, call its toll-free, 24-hour hotline at 1-800-THE-LOST, or visit its Web site at www.missingkids.com.

CA

Computer Associates International, Inc (NYSE:CA), one of the world`s largest management software companies, delivers software and services across operations, security, storage, lifecycle and service management to optimise the performance, reliability and efficiency of enterprise IT environments.

Founded in 1976, CA is headquartered in Islandia, New York, and serves customers in more than 140 countries. For more information, please visit http://ca.com.

Editorial contacts

Anke Robottom
Computer Associates Africa
(011) 236 9111
anke.robottom@ca.com