Johannesburg, 26 Jun 2017
Millennials are the leading workforce of today. And they work differently. They're accustomed to being able to collaborate anywhere, anytime and on any device. At the same time, they want access to data on the fly. They want systems to intuitively follow them around and present them with the data they require. This new modern workforce expects to be able to procure and enable technology online without needing to follow a traditional sales process.
Millennials are driving a rethink of what defines a modern workplace and how it operates. This is the most tech-savvy generation of workers yet. They value a lifestyle of convenience where everything is instant, accessible and always-on. The line between home and work is blurred as devices travel across both. They don't fit into the 9-to-5 office-bound box. Technology needs to enable this type of worker, allowing them to communicate and collaborate while meeting their need for flexibility.
Morn'e Laubscher, Principal Architect at StorTech, says, "In line with this new breed of workers - many of whom occupy the C-suite - we've looked at where the market is going and where digital transformation is taking the industry. The demand is for flexible, agile cloud solutions, built on public service cloud infrastructures. This is the only way to address this increasing need in the industry.
"Fortunately, the increased activity of public cloud service providers on the African continent - and particularly in South Africa - around enabling and building services locally, is allowing us to access these services without dealing with the challenges of slow Internet speeds and taxing infrastructure requirements when accessing systems abroad."
The upshot is that cloud communications services are now better equipped to meet the increased demand of a new digitally-aware workforce. This generation wants solutions that integrate with all the technologies available in a business, enabling an anywhere, anytime collaboration that includes voice, video, the ability to share files, record sessions and review them later, on any device of their choosing.
Laubscher elaborates: "Imagine a 'collaboration in the cloud' solution that can follow you around and enable all of this on a single platform? That's what millennials take for granted, and it's entirely possible. It goes far beyond just being able to speak to someone over the phone or via e-mail - it's a multi-dimensional, real-time interaction that enables seamless collaboration with anyone in the business regardless of the technology that they're using."
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