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Look & Listen Group invests R1.8m

Major music, movies, entertainment, digital music and games retail group Look & Listen has invested R1.8 million in a Softline Accpac Retail Management System (RMS) solution operating with an Accpac ERP 500 back office financial and accounting installation at its Illovo headquarters.

The RMS installation includes 252 tills and facilitates inter-branch transfers (IBTs), point-of-sale (POS), goods received (GR), purchase order projections (POP) and price management (PM).

The 17 Look & Listen Stores in major shopping centres countrywide and 32 Jive City outlets will run offline and synchronise as required.

The 20-user Accpac financial and operations software suite includes an Accpac Insight business intelligence module for reporting and "dashboard" to deliver the right information at the right time in the right format for enlightened business decisions.

An Accpac CRM (customer relationship management) module for retention marketing, business analytics and the administration of loyalty programmes is also being installed as a second phase.

Look & Listen Chief Executive Darren Levy said the Accpac purchase order projections functionality, which is currently being facilitated through custom in-house systems, is a significantly helpful feature of the Accpac RMS solution.

"There is considerable variance in the tastes of our customer base from store to store in so far as music or movie genres are concerned. Now we have the ability to accurately order, replenish and monitor how stock is moving at every individual store and adjust our inventory accordingly. This is of great value to us."

Softline Accpac director strategic sales Keith Fenner said Look & Listen had been influenced in its selection of Accpac RMS by the fact that the solution is locally developed but owned and supported by a long-established international software group.

"Look & Listen was also impressed by the pace at which the product is being enhanced on an ongoing basis and by its speed and powerful functionality. Accpac RMS is more than just a retail solution, it adds up to a full-blown retail management system."

Karl Wagner, general manager of Accpac RMS, said the central buying and review of stock is crucial for an organisation such as Look & Listen where a wide variety and large amount of inventory is held. "The ability to centrally view all stock on a daily basis, track purchase history, order replacement stock as well as shift stock from one branch to another when necessary, is crucial. The quicker stock turns over the better. RMS offers the business the ability to monitor and streamline this complex process."

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Softline Accpac

Softline Accpac RMS is a retail management software solution that integrates fully and seamlessly to Softline Accpac ERP financial and accounting software. Accpac RMS offers a total solution to retailers in furniture and housewares, hardware, food and catering, and many other vertical retail markets.

Softline ACCPAC is a global provider of business management applications including accounting, CRM, warehouse management and HR to the mid-range market. Its solutions are delivered to 130 countries exclusively through its network of over 5 500 solution providers worldwide and 130 throughout Africa. Softline ACCPAC's product line includes: Accpac CRM, ACCPAC ERP, Accpac Business Analysis Suite, ACCPAC Warehouse Management System, Accpac RMS and ACCPAC Insight.

Editorial contacts

Samantha Watt
Watt Communications & G Watt Design
(011) 425 6290
samantha@wattcommunications.co.za
Karl Wagner
Sage Enterprise
(011) 678 3211
karl@isopos.com