Leading South African lighting retailer, The Lighting Warehouse, offers the largest, widest and trendiest range of top quality lighting products, which are sourced both locally and internationally. However, the company's focus is not only on product; its business ethos also devotes a lot of attention to ensuring best-in-market value, as well as top-notch service.
Muhammad Bayat, Director, The Lighting Warehouse, said: "The Lighting Warehouse has set the industry benchmark with regards to lighting for decades, and it is set to maintain its steady year-on-year growth via the launch of its online store. Customers can choose to either buy in-store from one of its 11 well-established stores, or they can shop online from the comfort of their own homes."
Why K8?
Due to the company's inspiring growth since its inception, Bayat explains: "The Lighting Warehouse recently opted to roll-out the K8 Babbage System in order to generate a holistic and fully integrated view of the business in order to help management make real-time and fully informed decisions."
The Lighting Warehouse replaced two existing legacy systems that were running independently, with only marginal integration. Bayat added: "With the fully integrated business view and information provided by the newly implemented K8 system, we are able to get closer to the company's customers, build profits and manage our margins in a much easier and more streamlined manner. Installing a single integrated business solution, such as K8, has helped us to better control every aspect of the business, including sales, finance, trading, logistics and management. It also offers us the ability for on-premises deployment, or it can be hosted in the cloud. Most importantly, the system offers excellent flexibility and scalability to support The Lighting Warehouse's continued future growth."
Gains and benefits
* Better customer service: transaction processing and resolving queries;
* Operational and management reporting: for fast, informed decision-making;
* Gross margin controls: profitability monitoring at transaction level;
* Cross-branch stock visibility and trading processes easy and quick to process;
* An excellent ROI: reduced working capital, lower interest charges;
* Future system developments and add-on opportunities; and
* Business growth easily accommodated.
Key benefits:
* Comprehensive stock reporting;
* Real-time access to actual data and performance;
* Customised reporting capabilities;
* Drill-down functionality to manage inventory and employees; and
* Reliable and accurate management reporting.
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