One of South Africa`s largest multi-disciplinary consulting engineering and project management companies, Kwezi V3 Engineers, has not looked back since deciding to outsource its entire IT function - from desktop support to data storage and virtual private networking - to the Bromide Technologies Group just over a year ago.
IT Demand Manager for Kwezi V3, Phil Gallie, says the organisation has seen tangible benefits since handing over its IT service requirements to the Bromide Group.
"IT is a mission-critical part of our organisation. Our engineers have to be able to trust the system, with many of the more complex designs being done in the larger offices and then communicated to the rest of the 30 points of presence we have throughout RSA and elsewhere," he explains.
"Since Bromide has taken over the IT function in its entirety, the company`s IT efficiency has changed significantly for the better. Its proactive approach means most problems are dealt with before they inconvenience or harm us, and IT has become an almost invisible part of our business that functions without the constant need for management intervention," Gallie continues.
"The value they add to our business is immense, from really understanding our operating environment to proposing new ways by which we could improve on an operating level. I think Bromide Technologies compare more than favourably with the largest IT outsource providers in the country, primarily because they fully understand their customers` businesses, their streamlined management structure, and they truly are passionate about their service. That may sound like a given for any business, but experience has shown us that it is hard to come by in South Africa. The fact that we learned about Bromide Technologies, and Ensync in particular, via word-of-mouth speaks for itself," he enthuses.
One of the areas in which Bromide Technologies best proved its high level of expertise and efficiency came in the countrywide Active Directory Roll-Out carried out across all 30 offices operated by Kwezi V3. Bromide ensured that the entire organisation`s systems and services were migrated across in the shortest possible time frame, thereby enabling the engineering specialist to continue operating without a hitch.
"They are reliable, efficient and very proactive, which makes them the ideal IT partner for any large organisation that needs to focus on its business rather than its infrastructure," Gallie concludes.
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