Hydac chooses Cisco to unify its communications

Issued by IT Public Relations for KSS
Johannesburg, 25 Sep 2009

Global hydraulic manufacturer Hydac International has announced it has implemented Cisco's Unified Communications 500 Series for Small Business as part of its strategy to expand operations in Africa. The company appointed local converged network provider KSS Technologies to implement the solution.

The Cisco Unified Communications 500 Series for Small Business is a simple, smart and affordable solution designed specifically for growing businesses. It integrates industry-leading, business-class, proven unified communications technologies (voice, data, video, security, and wireless) into one platform and facilitates integration with commonly used desktop applications such as Microsoft Outlook and Outlook Express, IBM Lotus Notes, and CRM software.

Hydac Technology managing director Peter Hoerting says the Cisco Smart Business Communications System (SBCS) is the perfect solution for Hydac's growth plan in Africa. “It is a complete system of voice, data, video, and wireless networking products for small businesses. SBCS provides a new way to communicate, enabling highly secure access to information anytime and anywhere, while helping us work together more efficiently and effectively.”

Hoerting says Hydac maintains exceptionally high standards worldwide and will only work with competent organisations like KSS Technologies, which was highly recommended by the German Chamber of Commerce. “Although we worked in close co-operation with our head office in Germany and flew an engineer out to connect the system, KSS provided a brilliant service, they are always available when we need them.”

The industry-leading Cisco Unified Communications applications and hardware, including the full line of Cisco Unified IP Phones and networking solutions, are now available to small businesses. The Cisco Smart Business Communications System provides a unique, comprehensive business communications solution with tightly coupled voice, data, video, network security, wireless mobility, and system management that other vendors simply cannot provide. Its components were designed to be deployed individually or as a complete system, allowing one's business communications to evolve as the needs change.

KSS Technologies managing director Andr'e Maree says it is a great honour to work with such a large global organisation like Hydac. “This is a true reflection of our commitment to deliver value to our customers. We realise that today's businesses face relentless pressures and therefore help our customers boost productivity through better communications, simplify business processes, and ensure they get full value from resources and applications, and also manage their costs effectively.”

“The system is easy to deploy and use, and it scales to accommodate business growth. In addition, KSS provides an end-to-end service and support that can help increase our network's business value and return on investment,” says Hoerting.

“SBCS provides Hydac with greater business agility, the ability to quickly access and act on information at any time, from anywhere, with any device. Whether working in the office, from home, or remotely, employees get a highly secure connection to the system to reach the right resource the first time and do their jobs regardless of location,” he concludes.

KSS Technologies

KSS Technologies specialises in the design, implementation and support of converged networking solutions. The company's head office is situated in Midrand, with support centres countrywide, providing a national support infrastructure. With a proven track record in the enterprise, mid-market and upper-end small medium enterprise (SME) market segments, KSS provides ICT solutions that integrate with legacy systems, or builds solutions from the ground up through “greenfields” installations. Its approach, methodologies and solutions add unique business value by streamlining processes and eliminating redundant steps for clients within the public and private sectors.

KSS is committed to sustainable human resources and skills development through its continuous investment in highly skilled sales and technical resources, thus creating confidence in our business partners, customers and employees alike. KSS has been committed to true black economic empowerment (BEE) since its inception in 2000, and has increased its BEE shareholding to 41% in 2006. BEE executive management represents 67% of the board.

Certification and alignment with strategic vendor solutions empowers KSS to deliver business value to customers. Certification programmes assist to achieve consistently high levels of service and expertise. This commitment to empowering the organisation is reflected in its quest for certification. KSS received Cisco Silver Partner status in March 2000, highlighting an early dedication to delivering converged network solutions - now a key consideration for businesses eager to leverage the considerable efficiencies and returns that this platform delivers. More recently, KSS was awarded Cisco Customer Satisfaction Excellence, the highest distinction a partner can achieve within the Cisco Channel Partner Program.

In addition, KSS has developed its technical strengths by aligning and complying with standards from world-class vendor programmes, including: Expand Value Added Reseller & National Support partner; Citrix Silver Partner; Microsoft Certified Partner; IBM Business Partner; HP Preferred Partner (Storage & Networking); AXIS Certified partner; CommVault Gold partner and SLi (representing Lenel).

HYDAC

HYDAC operates worldwide, offering an extensive product range to cover all areas of fluid technology. Its products range from components and sub-systems, through to complex controlled and regulated drive units for mobile and industrial machines and systems. In addition, HYDAC offers its customers a comprehensive package of technical services within the framework of HYDAC Fluid Engineering, for media such as hydraulic oils, lubrication oils, cooling/cutting fluids and water.

HYDAC has at its disposal a worldwide network of expertise, high quality standards and customer knowledge and is therefore best placed to fulfil the exacting demands of the international market. The continuous expansion of its global presence with strong local focus enables HYDAC to respond to the needs of its customers in almost every part of the world.

With 10 sales offices in Germany and more than 40 offices worldwide, some with their own production or assembly facilities, and more than 500 sales and service partners and over 5000 employees, HYDAC is always close to its customers. Its experienced staff in Germany and elsewhere in the world are standing by to work with customers to find the most economical solution for their particular application. HYDAC's objective is exclusively to increase machine and system availability and to reduce its customers' operational costs.

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