Expand Networks, http://www.expand.com, a leading provider of application acceleration solutions over the wide area network (WAN), today announced that Fujitsu Services, one of Europe's leading IT services companies, has enhanced its managed services with Expand's WAN Optimisation technology. The Expand Accelerators are set to deliver an improved end-user experience in the virtual desktop infrastructure (VDI) and server consolidation initiatives of one of Fujitsu's large customers.
Fujitsu's dedicated support teams looked for a solution that could enhance the efficiency of its services over the WAN. Evaluating a number of WAN Optimisation solutions, according to Peter Hudson, project manager, at Fujitsu Services, Expand was the only vendor with the capability to accelerate RDP and TCP traffic over the network.
He comments: “Rather than changing the existing infrastructure, we looked to acceleration techniques over which we could deliver our services. While the competitors we evaluated were unable to deliver a solution that met our needs, Expand had the virtualisation expertise that would enable us to address the network challenges we faced in the Terminal Services environment.”
Deploying Expand Networks Accelerators between its customers' sites and its own international service centres, the acceleration techniques integrated within the Expand platform have ensured fast and resilient communications for Fujitsu's remote service teams, supporting the end-user workforce. With many users operating over VDI, employees have become increasingly dependent on their WAN to deliver critical business traffic. However, by utilising the integrated technologies of Expand, Fujitsu is successfully mitigating any negative influences of the WAN, reducing latency and congestion issues to guarantee the user experience.
Peter Hudson explains: “Improved reliability of the network is a top priority for us to ensure we could deliver the highest quality of service to our customer, without experiencing any delays on the network. For example, with Expand in place, our service team's increased efficiency in delivering support can be directly linked to productivity gains at the customer.”
Adam Davison, VP Corporate Sales and Marketing at Expand Networks, concludes: “As the only technology that can accelerate Citrix Presentation Server, Microsoft Terminal Services and VDI-based environments over the WAN, the flexibility of Expand's technology has enabled Fujitsu to provide the high-level of service that its customer demands, even when faced with the network challenges created by a distributed environment.
“In today's economic climate, many enterprises are migrating to a VDI or server consolidation environment to reduce operational costs and simplify network management. In both projects, Expand Networks is uniquely placed to close the virtualisation gap that appears between the application and its user, which in Fujitsu's case, enables its services team to place the customer in virtual proximity of the application and data centre services to guarantee a superior end-user experience.”
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