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EOH's diversity ensures complete solution for Johnson Matthey

Johnson Matthey, a specialty chemical company focused on catalysts, precious metals, fine chemicals and process technology, has recently begun a SAP implementation at its South African autocatalyst manufacturing operation in Johannesburg with EOH as its selected implementation partner.

Chris Holden, Manager: ESP solutions, EOH's SAP business unit, explains that EOH originally engaged with Johnson Matthey in 2007 when the company was evaluating ERP (enterprise resource planning) solutions.

"The company has deployed SAP at other operations around the globe within its Emission Control Technologies (ECT) business, and this experience will be extremely valuable in the South African implementation."

He adds that because EOH had already been engaged with Johnson Matthey regarding its business requirements, the team had an understanding of the company's needs and business processes - particularly its manufacturing processes, "We were subsequently invited to submit a proposal to implement the new ERP solution."

Ryan Crawford, ERP Project Manager at Johnson Matthey South Africa, says the decision to implement the SAP solution was as a result of Johnson Matthey facing a number of challenges.

"Our existing ERP solution was functioning more as a finance solution than as a complete, integrated ERP solution; and our home-grown warehouse and inventory management systems were not fully integrated. The lack of one integrated system resulted in inefficiencies in processes and limited the alignment of business data to our growth in operations. We had also seen the benefits of an integrated SAP solution already implemented at some of our other international operations, and thus wanted to take full advantage of these - integration had become a necessity."

Johnson Matthey was also facing a number of business issues as a result of this lack of integration. "Insufficient visibility, data replication and unsynchronised data were creating problems when it came to planning and decision-making," says Holden. "There were also some operational restraints as a result of the applications in place."

In addition to the SAP ERP implementation, EOH will be providing the SAP integration layer between Johnson Matthey's shop floor and its new ERP solution and assisting Johnson Matthey with the design of the MES and plant control system layers. Holden maintains this was a key differentiator when it came to EOH being selected as the implementation partner.

"The diversity of companies and business units comprising EOH enabled us to provide Johnson Matthey with an umbrella of solutions from a single source. Johnson Matthey makes use of MES software, for example, which will be bolstered by this new implementation - and can be tweaked in-house should this be necessary."

He adds that EOH will also be facilitating the change management aspect of the project through EOH Consulting. This makes EOH the perfect partner for Johnson Matthey.

With the implementation already under way (started mid-January 2008), Holden anticipates the main challenges facing the team will be those of facilitating user acceptance, and providing Johnson Matthey with an implementation template that can be used globally at a later stage. Holden says EOH is familiar with these challenges and intends to use them as opportunities to add even more value.

For Holden, the most exciting thing about the project remains the ideal fit between Johnson Matthey and the EOH group. "This is the perfect example of how we can harness the strengths of our business units to meet the exact needs of our customers. We anticipate the project to be extremely successful and are confident that the final solution will make significant improvements to how Johnson Matthey does business."

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EOH

EOH is a business and technology solutions provider creating lifelong partnerships by developing business and IT strategies, supplying and implementing solutions and managing enterprise-wide business systems and processes for medium to large clients.

EOH operates in the following three clusters of business units as a fully integrated business:

Technology - Through a number of subsidiary companies, EOH is able to sell, implement and support a range of world-class business applications including ERP, CRM, business intelligence, advanced planning and scheduling, e-commerce and manufacturing execution systems.

Consulting - Concentrated under the EOH Consulting brand are business units offering services ranging from strategic and business process consulting, project services, change management, supply chain optimisation and education.

Outsourcing - EOH offers comprehensive maintenance and support of clients' IT infrastructure and applications through the rendering of full IT outsourcing, application hosting and managed services. In addition, EOH offers full business process outsourcing services.

EOH has a presence in all major centres in South Africa and operates in the rest of Africa.

Johnson Matthey

Johnson Matthey is a specialty chemical company focused on catalysts, precious metals, fine chemicals and process technology. The group's principal activities are the manufacture of autocatalysts, heavy-duty diesel catalysts and pollution control systems, catalysts and components for fuel cells, catalysts and technologies for chemical processes, fine chemicals, chemical catalysts and active pharmaceutical ingredients and the marketing, refining, and fabrication of precious metals.

Johnson Matthey has continued to develop its technology for almost 200 years, demonstrating the company's ability to maintain world leadership by adapting constantly to rapidly changing customer needs. Rigorous in its own environmental policies, many of Johnson Matthey's products have a major beneficial impact on the environment and enhance the quality of life for millions around the world.

Johnson Matthey has operations in over 30 countries and employs around 7 800 people. Its products are sold across the world to a wide range of advanced technology industries.

Editorial contacts

Samantha Watt
Watt Communications & G Watt Design
(011) 425 6290
samantha@wattcommunications.co.za