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Cyber security - a digital growth enabler

By Paul Jolliffe, Digital Security Practice Leader at T-Systems South Africa.

Paul Jolliffe, Digital Security Practice Leader at T-Systems South Africa.
Paul Jolliffe, Digital Security Practice Leader at T-Systems South Africa.

Organisations are in the midst of transforming their business models, where everything that can be digitised, is being digitised. This raises competitive stakes, as more organisations seek to digitally transform and disrupt their industries to stay ahead of the curve.

Nonetheless, with this shift from analogue to digital environments comes a new set of online security risks, which threaten both businesses and their customers.

Organisations are compelled to reassess their approach to cyber security and look at it as a growth enabler rather than just a risk reduction tool, says Paul Jolliffe, Digital Security Practice Leader at T-Systems South Africa.

Enabling business to digitally transform

Traditionally, IT security has been viewed by organisations as a grudge purchase; something that is required to reduce risk and aid compliance. Yet, cyber security is fast being recognised as more than just a cost factor - it is becoming a vital part of the digital strategy.

According to a recent survey conducted by Cisco, 69% of surveyed executives indicated their organisations are reluctant to innovate in areas such as digital services because of the perceived cyber security risks. When cyber security forms part of a digital strategy and innovations are built on the foundation of security, organisations can better focus on digitisation. In fact, cyber security becomes a key driver of their competitive advantage.

Foundation for growth

The key enablers for digitisation involve cloud, big data, mobility and collaboration. Security needs to be embedded in the ecosystem, and needs to be sufficiently agile to adapt to the speeds and volume of data required by transactions, while being able to handle the complexity of threats in a digital world. Security and governance are more complicated now, as more threat surfaces add to the risk. With so much data sitting off-site in various cloud environments, traditional borders are blurred.

Be that as it may, the shift to cloud is a necessary part of digitising, and organisations cannot make this shift without cyber security. Organisations must protect their data and meet various compliancy regulations, without inhibiting users who are required to securely interact with data.

Organisations should also demonstrate to their customers they are serious about cyber security. Through prioritising cyber security as part of their innovation efforts, it can be used as a competitive advantage. Thus, it becomes a tool for growth, enabling the shift to digital platforms while displaying the organisation's dedication to both innovation and security.

Further complicating security in a digitised environment is the fact that organisations are pressed to demonstrate value with every IT purchase. Traditionally, a return on investment (ROI) must be achieved to justify the investment. While there are ways to prove ROI on cyber security, it is incredibly complex unless a breach occurs and the loss prevention can be shown in figures. The value can be better found in the overall market share growth that a secure digital platform enables. The reputation of the business also improves when it is positioned as an innovator and market leader. Security is not removed from this growth, but forms a key component of the foundation.

Shifting the mindset

The fact remains that staying competitive requires innovation and, in a digital world, this requires cyber security. Organisations need a strong, agile cyber security foundation to accelerate digital onboarding and innovation. This can be achieved when security moves away from being a cost centre and evolves as a tool to support innovation and growth.

To achieve this mindset, organisations should do the following:

1. Take ownership of this process, prioritising cyber security as the foundation for digitalisation.

2. To accelerate their transformation strategy, organisations need to understand the business-critical risks and threats and plan accordingly.

3. Identify vulnerabilities in existing digital technologies and business processes, and re-engineer them with cyber security as the foundation.

4. Create awareness and improve knowledge of cyber security risks and how to avoid them across the entire organisation.

The shift to digital is only in its infancy, nevertheless. As we move ever closer to the digital core, organisations that fail to consider cyber security as a key value proposition and growth enabler are likely to fall behind those secure digitisers that do.

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Deutsche Telekom

Deutsche Telekom is one of the world's leading integrated telecommunications companies, with around 151 million mobile customers, 30 million fixed-network lines and more than 17 million broadband lines (as of 31 December 2014). The group provides fixed network, mobile communications, Internet and IPTV products and services for consumers and ICT solutions for business customers and corporate customers. Deutsche Telekom is present in more than 50 countries and has approximately 228 000 employees worldwide. The group generated revenues of EUR 62.7 billion in the 2014 financial year - more than 60% of it outside Germany.

T-Systems

Deutsche Telekom considers the European business customer segment a strategic growth area. Deutsche Telekom offers small, medium-sized and multinational companies ICT solutions for an increasingly complex digital world. In addition to services from the cloud, the range of services is centred on M2M and security solutions, complementary mobile communications and fixed network products, and solutions for virtual collaboration and IT platforms, all of which form the basis for its customers' digital business models.

With approximately 47 800 employees worldwide, T-Systems generated revenue of around EUR 8.6 billion in the 2014 financial year.

Since the inception of T-Systems in South Africa in 1997, the company has cemented its position as one of the most successful T-Systems companies outside of Europe. A leading ICT outsourcing service provider locally, T-Systems offers end-to-end ICT solutions in both the ICT operations and systems Integration markets. Its extensive portfolio of services covers the vertical, horizontal, IT and TC space. T-Systems South Africa's head office is located in Midrand, with another major office in Cape Town, and 20 further representative offices in locations throughout southern Africa.

Editorial contacts

Lee Wanless
Evolution PR
lee@evolutionpr.co.za