Accpac ERP system automates F3 Funeral Society

Issued by Watt Communications & G Watt Design for 4Sight Holdings
Johannesburg, 24 Jan 2006

AccTech Systems alliance partner, AccTech North West, has been awarded a R500 000 contract to implement a fully integrated Accpac membership, billing, accounting and CRM system for F3 Funeral Society. One of the largest funeral funds in the Northern Province, it operates a fully-fledged undertaking service with a fleet of over 20 hearses.

"We previously used a simple accounting system that did not include any member tracking or billing. The membership system was separate and was not integrated, making monthly billing and collections a problem," says Johan van Heerden, senior administration control officer, F3 Funeral Society.

The new Accpac ERP system consists of back-end accounting with automated monthly billing of 120 000 members and dependants.

Brynt Moggach, managing director, AccTech Alliance North West, says F3 Funeral Society selected the Accpac ERP Accounts Receivable module, integrated with specialist point of sale solution, isoPOS. "This provides the F3 Funeral Society with off-line remote terminals that capture accurate receipt details and also provides full access to member details."

He says that when a dial-up connection is established, all receipt data is synchronised to the back-office system in Rustenburg. In addition, Moggach says all members are being issued with bar-coded identity cards to eliminate incorrect allocation and fraud, as well as speed up data capture.

The installation of Accpac CRM will provide F3 Funeral Society with all member details, including credit control information, funeral policy details, dependants and personal details to be accessed by any staff member. Utilising a wide area network, F3`s remote offices will be able to access the CRM system remotely providing real-time, bi-directional information flow. Accpac CRM offers instant integration between front-office and back-office systems, saving the F3 Society valuable time.

"Integration solutions such as F3 Funeral Society`s are powerful. We anticipate an increased demand for integrated business management software as customers continue realising the benefits of software integration, striving for increased efficiencies, improved customer service and a single view of the business," concludes Moggach.

AccTech Systems

AccTech Systems (Pty) Ltd is an Accpac accounting software solution provider. Accredited as a premier solution provider by Softline ACCPAC, AccTech specialises in Accpac`s entire range of award winning product lines and third-party software products. Recently awarded with a `Top International Producer for ACCPAC -Star Award` by Best Software, the leading provider of business management products and services, and its UK-based parent company, The Sage Group plc, AccTech offers in-depth customer needs analysis, product configuration, and custom designed workflow solutions and backs that up with world-class training and support. AccTech Systems (Pty) Ltd, the Revolution in End-to-End Business Management.

Softline ACCPAC

Softline ACCPAC is a global provider of business management applications including accounting, CRM, warehouse management and HR to the mid range market. Its solutions are delivered to 130 countries exclusively through its network of over 5 500 solution providers worldwide and 130 throughout Africa.

Softline ACCPAC`s product line includes: Accpac CRM, Accpac ERP, Accpac Business Analysis Suite, Accpac eTransact, Accpac Warehouse Management System, Accpac ePOS, Accpac Insight and Simply Accounting.

Softline

Softline is a leading provider of accounting, payroll and CRM software solutions to small, medium and large companies. Founded in 1988 by Ivan Epstein, Alan Osrin and Steven Cohen, Softline was established during the formative years of the software industry and listed on the JSE Securities Exchange South Africa in February 1997. Softline expanded to establish a strong position within its area of focus in South Africa and Australia.

Focused on the development of accounting, payroll and CRM software solutions, Softline has a 16-year track record as a market leader. The group has a broad range of products offering users a variety of software solutions to run their businesses efficiently. Softline`s leading brands include Softline Accpac, Softline Enterprise, Softline Pastel (Accounting and Payroll) and Softline VIP.

The combination of the group`s product offerings, provide Softline customers with comprehensive, well-branded accounting, payroll and CRM software solutions.

In November 2003, Softline was acquired by Sage Group plc, an established FTSE 100 company. The group includes market-leading businesses throughout the United Kingdom, Europe, North America, South Africa and Australia, supplying business software to the small, medium and large business community.

Softline has a solid track record of profitability and cash generation. The group delivers quality accounting, payroll and CRM software solutions that improve the efficiencies of businesses around the world.

Editorial contacts