Cell C, SA`s third cellular network operator, has implemented a complete suite of locally-developed software solutions to ensure that business-critical computing systems operate at peak efficiencies within its organisation.
The suite, developed by PM Ora Software, part of the PM Tech Holdings group of software development, networking and IT consulting companies, monitors, manages and administers Cell C`s complex array of 30 Oracle databases that are hosted on as many Hewlett-Packard servers in a clustered and Oracle parallel server environment.
Its Oracle (ERP) applications suite and the HP UX operating system make up Cell C`s business-critical applications.
Nassif El-Assaad, IT manager at Cell C, says IT is a critical area for the fledgling organisation: "For a rapidly growing company operating in the dynamic telecoms sector, IT is an important area. Downtime is costly and unacceptable, given our commitment to service.
"Fast access to our business databases and the trouble-free operation of our business-critical applications and operating environment have to be `a given`," he says.
Following an evaluation of several international systems monitoring and administration solutions, Cell C opted for PM Ora Software tools.
The company has now implemented PM Ora Software`s Focus Oracle database administration, Enterprise Gauge for Unix, and Enterprise Gauge for Oracle ERP Web-enabled monitoring solutions.
"The fact that a global company, such as Cell C, selected our solutions ahead of those of international suppliers is an endorsement of our solutions in the highly competitive world arena," says Mike Leeuwen, director, PM Tech.
In terms of the number of databases, Cell C is one of the largest and more complex Oracle database environments monitored and administered by PM Ora`s Focus Oracle solution to date.
In addition, Cell C has many custom and specific requirements that Enterprise Gauge was able to meet. Gauge is completely customisable and by using in-house Cell C skills, the company was able to implement and meet all its specific custom needs.
"Web-enablement is a key factor for Cell C. Managers can access key performance data from any PC via a browser. Other benefits include pro-active notification of potential problems, custom performance reports, growth and capacity reports, and a single application interface and built-in notification for all levels," concludes El-Assaad.
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