Computer Associates International, Inc. today announced that Hotwire.com, a discount online travel site, has boosted its service levels, optimized its email marketing programs and maximized the business value of its IT investments by using Unicenter AutoSys Job Management - a robust, event-driven job management solution that manages and schedules critical business processes across multiple applications and disparate platforms from a common console.
Hotwire`s IT department determined that event-driven job scheduling could help improve service. By managing customer preferences, supplier pricing, and other critical data from a single point of control - and responding in an automated manner to business events defined by that data - Hotwire could improve service levels and execute more timely customer-driven email marketing initiatives, while making better use of its existing IT resources. After evaluating alternative technologies, Hotwire selected Unicenter AutoSys Job Management to achieve its business goals.
"We were looking to increase our IT efficiency and maximize server power to meet the time-sensitive needs of our customers and increase our competitive advantage," said George Ty, manager of business intelligence at Hotwire.com. "Unicenter AutoSys Job Management delivers the process-driven scheduling needed to meet these critical deadlines and improve service levels."
Unicenter AutoSys Job Management enables organizations to manage jobs and schedules at a business process level by providing operators with a business view of their operational environment and allowing them to respond to events based on business priorities and objectives. It thus accelerates and ensures the reliability of core IT-dependent business processes.
"For IT-intensive companies like Hotwire, critical business processes depend on a variety of events and tasks that occur in a tightly choreographed manner across multiple applications," said Louis Grosskopf, senior vice president of Unicenter job management at CA. "Unicenter AutoSys Job Management enables IT organizations to execute this critical choreography in an automated, secure and reliable way - regardless of the complexity, heterogeneity or scale of their IT environments - so that not a minute of time or a cycle of processing power is wasted."
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