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CA introduces service availability

Staff Writer
By Staff Writer, ITWeb
Johannesburg, 15 Nov 2005

CA has announced its service availability solution, which is powered by the company`s new Unicenter releases.

The solution draws from CA`s business service optimisation, storage management and security management business units and is delivered as a customisable package of technology and services.

The solution is aimed at helping IT organisations ensure the delivery of critical business services by unifying and simplifying the management of complex, heterogeneous technology infrastructure that supports these services, the company claims in a statement.

Service Availability incorporates enhancements to the Unicenter product family, including new correlation, systems virtualisation management capabilities in Unicenter network and systems management and Unicenter advanced systems management, the company says.

IT infrastructures are still managed in silos - making it difficult to map the infrastructure to specific business services, says Alan Nugent, CA`s senior VP and GM of the enterprise systems management group. "This disconnect between infrastructure management and business services limits the ability of IT organisations to address issues that can lead to service downtimes or slowdowns," he comments.

"CA Service Availability assures reliable access to IT services by securing, automating and optimising the entire IT infrastructure to meet changing business demands," he explains. "Customers can move towards fully automated operations by making modular investments at their own pace."

The solution is based on CA`s integration platform to unify and simplify the detection, analysis and resolution of problems across an IT infrastructure, including systems, networks, applications, databases, security and storage.

Based on open standards including SNMP, XML and SOAP, CA Service Availability offers a programmable API as well as partner-developed integrations. These capabilities ease integration efforts for third party management solutions and offer customers the flexibility to implement the solution at their own pace.

CA is also providing enterprise IT management accelerators, that support this phased approach to implementation.

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